FAQ Categories:

Demos

Does Jade Tree accept demos?
Yes, we will accept demos digitally or via standard mail. If sending digitally, do not email us MP3s or other large attachments. Please try uploading a track to our Sound Cloud page:

Jade Tree Drop Box

If you send a demo, please do not ask us whether we got it, what we thought of it, when are we signing your band, etc. We will not be able to answer these questions as we have a very small staff and it is not feasible for us to track submissions. As always, the best advice we can give is - don't call us, we'll call you.

Jade Tree

Who is Jade Tree?
Please visit the about section to learn how it all started and what has taken place since that fateful day.

Jade Tree Bands

When is (insert Jade Tree band) going to come play in my hometown?
When we have confirmed show dates they are posted under the Tours section. If it is not listed there, then we don't know about the show or tour, or it is not happening.

Ordering from Jade Tree

How can I contact someone regarding ordering from Jade Tree?
Via Email:
For help with an existing order support@merchnow.com
For General Information: info@merchnow.com

Via Telephone:
(Toll Free - US Only) 1-888-387-3343
(International Orders) 1-518-458-9563

Via Post:
MerchNow, LLC
PO Box 38202
Albany, NY 12203
USA

Miscellaneous

What if my question was not answered here?
If you need a question answered that you do not see here or if you have a suggestion for something that you think should be added to the FAQ section, please email: jadetree(at)jadetree(dot)com. Do not add this or any other Jade Tree email address to a mailing list.

Website and Digital

What is an RSS feed?
RSS (Really Simple Syndication) is an XML-based format for sharing and distributing Web content, such as news headlines or tour dates. Using an RSS reader, you can view data feeds from various sources, such as jadetree.com.

Jade Tree currently offers an RSS feed for both the News content of the site and the Press content of the site.

Jade Tree News RSS feed: [URL]http://www.jadetree.com/rss2.php?feed=news[/URL]

Jade Tree Press RSS feed: [URL]http://www.jadetree.com/rss2.php?feed=press[/URL]