FAQ Categories:

Demos

Does Jade Tree accept demos?
Yes, we will accept demos digitally or via standard mail. If sending digitally, do not email us MP3s or other large attachments. Please try uploading a track to our Sound Cloud page:

Jade Tree Drop Box

If you send a demo, please do not ask us whether we got it, what we thought of it, when are we signing your band, etc. We will not be able to answer these questions as we have a very small staff and it is not feasible for us to track submissions. As always, the best advice we can give is - don't call us, we'll call you.

Jade Tree

Who distributes merchandise for Jade Tree bands?
Please contact info@merchnow.com for information on getting these items wholesale.

Jade Tree Bands

How can I get in contact with a band or a band member?
Visit the contacts section for all of our bands' contact information. Almost every current band has an email address. If there is not any contact info for the band, then the band is no longer on the label, have broken up, or do not wish to be contacted. Please don't ask us for info on specific people from bands either, as they would just as soon be left alone.

Ordering from Jade Tree

How can I contact someone regarding ordering from Jade Tree?
Via Email:
For help with an existing order support@merchnow.com
For General Information: info@merchnow.com

Via Telephone:
(Toll Free - US Only) 1-888-387-3343
(International Orders) 1-518-458-9563

Via Post:
MerchNow, LLC
PO Box 38202
Albany, NY 12203
USA

Miscellaneous

Can I come visit?
What are you doing in Delaware? You don't want to visit us! We're actually quite old and boring. Unless of course you bring us presents...

Website and Digital

Who designed the Jade Tree site?
The Jade Tree site was designed by v.media